What Data We Collect and Why
When you open an account with us, we collect the information needed to run your account: your registered name, contact details, and the wallet identifiers you use for deposits and withdrawals via DANA, OVO, or GoPay. Transaction records are kept to process payments accurately and to
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meet the record-keeping obligations that apply in eligible regions. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and keep your account secure. We do not sell your personal data to third parties. Data shared
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with payment processors like DANA, OVO, and GoPay is limited strictly to what those processors need to complete your transaction. Cookies and similar tools are used to keep your session active and to remember your language and display preferences; you can manage cookie settings through your
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browser at any time. Retention periods vary by data type: active account data is held while your account remains open, and transaction records are kept for the period required under applicable local law. Where local law or eligible-region rules affect what data we process, those rules
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take precedence. If you have questions about a specific data category, our support team can clarify what applies to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.